Please read these terms carefully before using our wedding invitation services
Welcome to RSVP Kanvas! These Terms of Service ("Terms") govern your use of our wedding invitation platform and services provided by Kanvas Creative Solutions ("we," "us," or "our").
By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.
These terms constitute a legally binding agreement between you and RSVP Kanvas. Please read them carefully and contact us if you have any questions.
This document outlines the Terms and Conditions (T&C) specifically governing the participation in and use of the Vendor Marketplace feature on the RSVP Kanvas platform. By accessing or using the Vendor Marketplace, you agree to be bound by these T&C.
These T&C apply exclusively to Vendors (wedding service providers) who register an account, create a profile, and list their services within the RSVP Kanvas Vendor Marketplace.
RSVP Kanvas acts solely as a directory and marketplace platform connecting engaged couples with wedding service providers. RSVP Kanvas is not a party to any contract, transaction, or agreement entered into between a Vendor and a Couple (User).
Vendors must register for a vendor account and provide complete and accurate information, including:
Vendors are responsible for maintaining the accuracy and legality of their profile and listings. This includes:
All images and descriptions uploaded to the Vendor Profile must accurately represent the Vendor's services and work.
Vendors must possess the necessary rights and permissions for all content uploaded, including photos, logos, and written material.
Vendors operate as independent entities. Listing services on the RSVP Kanvas Vendor Marketplace does not create an agency, partnership, joint venture, or employment relationship between the Vendor and RSVP Kanvas.
Vendors are expected to adhere to the Best Practices of the platform, which includes:
While RSVP Kanvas does not vet the quality of services, Vendors are expected to provide high-quality services as represented in their profile. Disputes regarding service provision are solely between the Vendor and the Couple.
RSVP Kanvas does not take a commission or fee from the successful booking or transaction between a Vendor and a Couple unless otherwise explicitly agreed upon in a separate Vendor-specific agreement.
All financial transactions, payments, deposits, and contracts for services are negotiated, managed, and executed directly between the Vendor and the Couple. RSVP Kanvas is not responsible for:
Vendors may request to terminate their listing and close their Vendor account at any time by contacting Email Support.
RSVP Kanvas reserves the right, at its sole discretion, to suspend or terminate a Vendor's profile and listing for, but not limited to, the following reasons:
RSVP Kanvas makes no guarantees regarding the volume of inquiries, bookings, or revenue a Vendor may generate from using the Vendor Marketplace. The platform is provided "as is."
The Vendor agrees to indemnify, defend, and hold harmless RSVP Kanvas and its owners, agents, and employees from any claim or demand, including reasonable attorney's fees, arising out of or related to:
These T&C shall be governed by the laws of South Africa.
For technical problems or queries regarding Vendor Directory Usage and listing management, Vendors can contact:
To use our services, you must:
We reserve the right to refuse service to anyone at our discretion and to terminate accounts that violate these terms.
RSVP Kanvas provides digital wedding invitation creation and management services, including:
We offer three service tiers: Free (with advertising), Creator (self-service), and Premium (full-service creation).
Important: All wedding programs and invitations are automatically removed from our platform 30 days after the expiration date of the event. Users are responsible for downloading or exporting their content before this date.
Free Plan: No cost, but includes advertising banners on invitations.
Creator Plan: R450 per invitation created by you.
Premium Plan: R950 for professional invitation creation by our team.
Important: Users on the Premium Plan are entitled to a maximum of 3 rounds of revisions during the creation process. After the third revision, any additional changes must be made by the user themselves through the self-service platform or may incur additional fees.
As a user of our service, you agree to:
You retain ownership of the content you provide (photos, text, personal information). However, you grant us a license to use this content to provide our services.
Our platform, designs, templates, and technology are protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our proprietary materials without permission.
Custom Features: Custom feature integration to a couple's invitation may be requested at an extra fee, subject to technical feasibility and our approval.
Intellectual Property Rights: New features permanently implemented to our platform that are derived from a client's previous feature request give us the right and permission to use as our own intellectual property, unless a prior written and binding agreement was presented to us before subscribing to our service.
By requesting custom features, you acknowledge that any innovative concepts, designs, or functionalities developed may become part of our general platform offering.
All content must be appropriate for a wedding context. We reserve the right to remove any content that is offensive, illegal, or violates our community standards.
No Refund Policy: All sales are final. No refunds will be provided once service has been delivered or after your event date has passed.
We provide technical support with the following limitations:
Technical support does not include: guest device troubleshooting, internet connectivity issues, third-party email provider problems, or issues caused by user modifications to invitation code.
While we strive for maximum uptime, we do not guarantee uninterrupted service availability.
We cannot guarantee that invitation emails will reach all recipients due to spam filters, incorrect email addresses, or recipient email provider policies. Users are responsible for confirming guest receipt of invitations.
We shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to:
During such events, we will make reasonable efforts to resume normal service as soon as possible.
We reserve the right to suspend or terminate accounts for violations of these Terms, including:
Our service may integrate with third-party providers for enhanced functionality:
We are not responsible for the performance, availability, or policies of these third-party services. Changes to third-party services may affect functionality.
Any disputes arising from these Terms shall be resolved through the following process:
Any claims must be brought within one (1) year after the cause of action arose, or such claim shall be permanently barred.
Our services are primarily designed for users in South Africa, though international users may access our platform subject to:
While we provide data export capabilities, the following limitations apply:
We maintain backups for operational purposes only. We cannot guarantee data recovery after account deletion or system failures beyond our standard retention period.
We reserve the right to modify, update, or discontinue features of our platform:
You may not use our service to:
To the maximum extent permitted by law, RSVP Kanvas and Kanvas Creative Solutions shall not be liable for:
Our total liability for any claim shall not exceed the amount paid by you for the specific service in question.
Either party may terminate this agreement at any time. Upon termination:
Before termination, you may request an export of your data. Please contact our support team at least 30 days before your desired termination date.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of the service after changes constitutes acceptance of the new terms.
For significant changes, we will provide notice via email or prominent website notice at least 30 days before the changes take effect.
These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of our service shall be subject to the jurisdiction of South African courts.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
If you have any questions about these Terms of Service, please contact us: